Just want to know if my 2016 turbotax windows tax file can be transferred to a 2017 online turbotax mac version before I buy the 2017 turbotax for mac. Topics: TurboTax CD or Download Standard. I download TurboTax 2016 onto my mac per the instructions (like i have for the previous 7 years) and when I attempt to open, I am unable. It starts to open for a second I purchased the CD version of TurboTax 2016 and started the install process as usual. I slid the icon into the application tray and it downloads normally. TurboTax 2019 - Manage your U.S. Taxes and maximize your return. Download the latest versions of the best Mac apps at safe and trusted MacUpdate.
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Buy Now TurboTax Business Incorporated 2013Use this form to request a refund for a TurboTax CD or desktop download under our unconditional 60-day money-back guarantee. (This guarantee does not apply to TurboTax Online or the TurboTax mobile app.)
If you purchased a TurboTax CD from a retailer, we will need you to send us the copy of TurboTax you purchased, and a copy of the dated receipt to one of the following addresses:
Shipping Address (if using a courier, like UPS, FedEx, etc.)
Intuit Inc.
ATTN: Returns Department, Door 20
11500 80th Avenue
Pleasant Prairie, WI 53158
Mailing Address (if using U.S. Postal Service)
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Intuit Inc.
ATTN: Returns Department
PO Box 580926
Pleasant Prairie, WI 53158
If you purchased a TurboTax Download from an online store, please forward a copy of the e-receipt (order confirmation e-mail) to [email protected] with a request for a refund.
After we receive the above information, you may expect a check for the amount of the refund within 6 to 8 weeks.
Did you purchase a physical CD or Download?
Since you purchased a TurboTax CD directly from us, we will need you to send us the copy of TurboTax you purchased, and the TurboTax order number to one of the following addresses:
Shipping Address (if using a courier, like UPS, FedEx, etc.)
Intuit Inc.
ATTN: Returns Department, Door 20
11500 80th Avenue
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Pleasant Prairie, WI 53158
Mailing Address (if using U.S. Postal Service)
Intuit Inc.
ATTN: Returns Department
PO Box 580926
Pleasant Prairie, WI 53158
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After we receive the above information, we will credit the account that was charged for the order within 5 to 9 business days.
We cannot process a refund without the order number.
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You can find the order number for your TurboTax order in the following places:
- The order confirmation e-mail you received from TurboTax Customer Service [[email protected]]
- You can search for the order here.
Once you have the order number, refresh this page and answer yes to the above question.